What type of activity is authorized for flight crewmembers during descent through 12,000 feet?

During descent through 12,000 feet, the regulation and standard operating procedures dictate that flight crewmembers, specifically the cabin crew, should remain alert and focused on their tasks to ensure passenger safety and flight operations. Engaging passengers by pointing out sights of interest is a positive way to enhance the in-flight experience while maintaining a necessary level of awareness.

This activity can serve as a means of ensuring that passengers remain calm and informed as the aircraft descends, making it a suitable task for cabin crew members to perform. In this context, this interaction aligns with maintaining good customer service without compromising safety.

Other types of activities, like conducting safety checks or discussing flight plans, may not be advisable during this phase due to the increased workload and the need for heightened situational awareness. Personal conversations can also detract from necessary operational focus. Hence, pointing out sights of interest stands out as an appropriate and engaging way to maintain a balance between passenger interaction and the responsibilities of flight crew.